Terms & Conditions

1. Acceptance of Terms

By registering an account, accessing, or using any part of the i8999 platform — including its website, mobile interface, games, sports betting, and associated services — you acknowledge that you have read, understood, and agree to be legally bound by these Terms & Conditions, along with our Privacy Policy and Responsible Gaming guidelines. If you do not agree with any part of these terms, you must discontinue use of the platform immediately.

i8999 reserves the right to modify, update, or replace these Terms & Conditions at any time. Changes become effective upon publication on the platform. It is your responsibility to review these terms periodically. Continued use of the platform after any changes constitutes your acceptance of the revised terms.

2. Eligibility

To use i8999, you must meet all of the following eligibility requirements at all times. i8999 reserves the right to request verification documents at any stage and to suspend or close accounts that do not comply.

• You must be at least 21 years of age. Gambling is strictly for adults aged 21 and above only.
• You must be a resident of or physically located in a jurisdiction where online gambling is not prohibited by law.
• You must not be on any self-exclusion list, cooling-off period, or have a previously closed account on i8999.
• You must register and use only one account. Holding multiple accounts is a violation and may result in permanent suspension.

3. Account Registration & Verification

All players must register a personal account before accessing real-money games, sports betting, or live casino features on i8999. You agree to provide accurate, current, and complete information during registration and to keep your account details up to date at all times.

i8999 employs a Know Your Customer (KYC) verification process. We may require you to submit identity documents such as a national ID, passport, or bank statement before processing withdrawals or upon detecting unusual account activity. Failure to complete KYC may result in withdrawal delays or account suspension.

• Your account username and password are strictly personal. Do not share them with any third party.
• You are solely responsible for all activity conducted through your account, whether authorised by you or not.
• Any suspected unauthorised access must be reported to [email protected] without delay.

4. Deposits & Withdrawals

i8999 supports a range of payment methods tailored to the Bangladesh market, including bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, BRAC Bank, City Bank, and other major Bangladeshi financial institutions. All transactions are conducted in Bangladeshi Taka (BDT) unless otherwise specified.

Minimum and maximum deposit and withdrawal amounts apply and may vary by payment method. i8999 processes withdrawal requests promptly, though processing times may depend on the payment provider. Funds may only be withdrawn to the same payment source used for the original deposit, subject to KYC clearance.

• All deposits must originate from a payment account registered in your own name. Third-party deposits are prohibited.
• i8999 does not charge transaction fees; however, your payment provider may apply their own charges.
• Winnings derived from bonuses are subject to the applicable wagering requirements before withdrawal is permitted.

5. Bonuses & Promotions

i8999 offers various promotional offers including welcome bonuses, free spins, reload bonuses, and seasonal promotions tied to events such as BPL, IPL, T20 World Cup, Eid, and Pohela Boishakh. Each promotion is governed by its own specific terms and wagering requirements, which are communicated at the time the offer is presented.

Bonuses are credited for entertainment and promotional purposes only. i8999 reserves the right to modify, suspend, or cancel any promotion at any time without prior notice. Attempting to abuse or exploit bonus offers — including through multiple accounts, coordinated betting, or other fraudulent methods — will result in bonus forfeiture and may lead to account closure.

• All bonuses must meet the specified rollover requirements before any associated winnings can be withdrawn.
• Bonuses are non-transferable and cannot be exchanged for cash outside of the stated wagering pathway.
• i8999 may impose maximum bet limits while a bonus is active. Exceeding these limits may void the bonus.

6. Responsible Gaming

i8999 is firmly committed to responsible gaming. We provide tools including deposit limits, session time limits, cooling-off periods, and self-exclusion options to help players maintain control over their gaming activity. If you believe gambling is negatively affecting your finances, relationships, or mental health, we strongly encourage you to contact our support team or seek professional help.

All players are reminded that gambling should be treated as entertainment only — not as a source of income. i8999 is strictly for adults aged 21 and above. We do not permit underage gambling under any circumstances and use technical and manual verification measures to enforce this policy.

7. Prohibited Activities

To protect the integrity of the platform and all users, the following activities are strictly prohibited on i8999. Any breach may result in immediate account suspension, forfeiture of balances, and referral to relevant authorities where applicable.

• Using the platform for money laundering, fraud, or any other financially illicit purpose.
• Employing automated bots, scripts, or software tools to gain an unfair advantage in any game or betting market.
• Opening or operating multiple accounts to exploit bonuses or circumvent restrictions.
• Engaging in match-fixing, collusion, or any coordinated scheme to manipulate game or match outcomes.

8. Intellectual Property

All content on the i8999 platform — including but not limited to software, text, graphics, logos, button icons, images, audio clips, and game interfaces — is the property of i8999 or its licensed providers and is protected by applicable intellectual property laws. You are granted a limited, non-exclusive, non-transferable licence to access and use the platform for personal, non-commercial purposes only. Any reproduction, distribution, modification, or commercial use of platform content without express written consent from i8999 is strictly prohibited.

9. Limitation of Liability

i8999 provides its platform and services on an "as is" and "as available" basis. While we strive to maintain uninterrupted access and accurate information, we do not warrant that the platform will be error-free, uninterrupted, or free from technical faults. i8999 shall not be liable for any loss of data, loss of profit, loss of opportunity, or any indirect, incidental, or consequential damages arising from your use of the platform or inability to access it.

To the maximum extent permitted by applicable law, i8999's total aggregate liability to any player shall not exceed the total amount deposited by that player in the thirty (30) days immediately preceding the event giving rise to the claim.

10. Amendments to Terms

i8999 reserves the right to amend, update, or replace any section of these Terms & Conditions at its sole discretion. Players will be notified of material changes via a notice on the platform or by email where contact details are held. Your continued use of the platform following any amendment constitutes your binding acceptance of the revised terms. It is your responsibility to check this page periodically for updates.

11. Governing Law & Dispute Resolution

These Terms & Conditions shall be governed by and construed in accordance with applicable laws. Any dispute, claim, or controversy arising out of or relating to your use of the i8999 platform shall first be submitted to i8999's internal customer support team for resolution. i8999 will use reasonable efforts to resolve disputes in a fair and timely manner. If a satisfactory resolution cannot be reached through the internal process, the matter may be escalated as required by applicable law.

12. Contact Us

If you have any questions, concerns, or require clarification regarding these Terms & Conditions, our team is available to assist you. Please reach out to us and we will respond as soon as possible during Bangladesh Standard Time (BST, UTC+6) business hours.

Email: [email protected]